I was referred to Norm when I had to sell my home unexpectedly and very quickly. I couldn't have asked for better service. Within two weeks of listing, I had several offers well above the asking price, and Norm was able to negotiate very generous terms to allow me to stay in the house while I looked for my next home -- which I found very quickly with his help. He guided me through back to back closings on the sale and the purchase, answered 10,000 questions, was very patient with me when I felt uncertain, but made sure I met all my deadlines and had all my ducks in a row. He was always available by phone and email, even while out of town on vacation with his family. Weeks after I moved, Norm checked in to make sure I was settled and had no issues with my new home. He is truly a class act, and I would recommend him without hesitation, whether you're buying or selling (or both!)