Norm was amazing and we were so blessed to work with him. We were first-time home buyers in a new state and he delivered such patience and excellent customer service. We had actually met with a few other realtors before we met Norm and were rather discouraged with the entire process... After almost giving up, Norm came recommended to us as an Endorsed Local Provider (ELP) and he did not disappoint! He even helped us be in contact with a great lender. He was accessible, down-to-earth, professional, and held our hand every step of the way. He was an excellent negotiator and even in a sellers-market, he helped us get the house we absolutely loved at the best price! Norm was such an asset to have through this process. We would truthfully chose him to be our friend too!